Privacy Policy

Privacy Policy

Last updated: 05-10-2025

1. Introduction

Welcome to Inzuza (“we,” “our,” “us”). Your privacy is important to us, and we are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website www.inzuza.com, make a purchase, or interact with us in any way.
By using our website or services, you agree to the practices described in this policy.

2. Data We Collect

We collect both personal and non-personal information to provide, improve, and secure our services.

2.1 Personal Data

When you place an order, register an account, or contact us, we may collect:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely by third-party payment providers)

We only collect data that is necessary for processing your order or communication.

2.2 Non-Personal Data

When you browse our site, we automatically collect information such as:

  • IP address

  • Browser type and version

  • Device type (mobile, tablet, desktop)

  • Operating system

  • Pages visited and time spent on the site

This information helps us understand user behaviour and optimize our website.

2.3 Cookies & Tracking Technologies

We use cookies and pixels to enhance user experience, analyze traffic, and support our marketing efforts. These include:

  • Meta Pixel (Facebook/Instagram Ads)

  • TikTok Pixel

  • Pinterest Tag

  • Microsoft Clarity (user behaviour insights)

  • Google Site Kit (Analytics & Search Console)

  • All in One SEO (site optimization)

Cookies allow us to deliver personalized ads and measure campaign performance.
You can manage or disable cookies through your browser settings at any time.

3. How We Use Your Data

We process your personal data for the following purposes:

  • Order Processing: to manage and fulfil your purchases, shipping, and returns

  • Customer Support: to respond to questions, requests, or complaints

  • Marketing & Communication: to send updates, product launches, and exclusive offers (only if you’ve given consent)

  • Website Optimization: to improve user experience and website performance

  • Fraud Prevention & Security: to detect and prevent fraudulent activity

We never sell your data to third parties.

4. Sharing Your Data

We may share your data only with trusted partners who help us operate our business, including:

  • Payment providers (e.g. Mollie, PayPal)

  • Shipping partners (e.g. PostNL, DHL)

  • Analytics and advertising partners (Meta, TikTok, Pinterest, Google, Microsoft)

These partners only process your data under our instruction and in compliance with GDPR.

We may also share information when required by law or to protect our rights and safety.

5. Data Retention

We store your personal data only as long as necessary for the purposes described above:

  • Order and account data: up to 7 years (as required by Dutch tax law)

  • Marketing data: until you withdraw consent

After this period, your data is securely deleted or anonymized.

6. Data Security

We apply technical and organizational measures to safeguard your data, including encryption, secure connections (SSL), and access control. While we take every reasonable step to protect your information, no online system can be 100% secure. Always use caution when sharing personal data online.

7. Your Rights (EU/EEA Residents)

Under the GDPR, you have the following rights:

  • Access – Request a copy of your personal data

  • Rectification – Correct inaccurate or incomplete information

  • Erasure – Request deletion of your personal data (“right to be forgotten”)

  • Restriction – Limit how we use your data

  • Data portability – Receive your data in a structured, machine-readable format

  • Withdraw consent – Opt out of marketing or tracking at any time

To exercise any of these rights, contact us at info@inzuza.com.
We may ask for verification of your identity before processing your request.

8. International Data Transfers

Your data may be processed or stored in countries outside the European Economic Area (EEA), such as the United States, when working with global partners like Meta or Google. In such cases, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data.

9. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal data.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last updated” date. We recommend reviewing this policy regularly to stay informed.

11. Contact Us

For any questions or requests related to your personal data, please contact us:

Inzuza
Email: info@inzuza.com
The Netherlands