FAQ
Have a question? We’ve got you covered! Here, you’ll find answers to the most common questions about our products, shipping, returns, and more. If you can’t find what you’re looking for, feel free to contact us – we’re happy to help!
Q: What materials are used in the football shirts?
A: Our football shirts are crafted from 100% premium jacquard polyester, designed for maximum comfort, breathability, and performance. They are lightweight, moisture-wicking, and finished with high-quality prints in the Netherlands.
Q: Do the football shirts have a slim fit or a regular fit?
A: The shirts have a modern athletic fit that is slightly tailored. If you prefer a looser fit, we recommend sizing up.
Q: Are the shin guards suitable for professional use?
A: Yes! Our high-performance shin guards are engineered for both amateur and professional players, offering optimal protection and comfort.
Q: How long does shipping take?
A: Delivery times depend on your location. Standard shipping within Europe takes 3-5 business days, while international orders may take 5-10 business days.
Q: Do you offer international shipping?
A: Yes, we ship worldwide! Shipping rates and delivery times vary based on your location.
Q: Can I track my order?
A: Absolutely! Once your order has been shipped, you will receive a tracking link via email.
Q: Can I return or exchange an item?
A: Yes, we offer a 14-day return policy. Items must be unworn, unwashed, and in their original packaging. Contact our support team to initiate a return or exchange.
Q: Who covers the return shipping costs?
A: If the return is due to a product defect or an incorrect order, we will cover the shipping costs. For all other returns, the customer is responsible for the return shipping.
Q: How do I wash my football shirt?
A: To maintain quality and longevity, wash your football shirt at 30°C (86°F) on a gentle cycle, avoid fabric softeners, and do not tumble dry.
Q: Are the prints on the shirts durable?
A: Yes! Our prints are high-quality and long-lasting, finished in the Netherlands for a premium look. To preserve them, wash the shirt inside out and avoid ironing directly on the print.
Q: How can I contact customer support?
A: You can reach us via email at info@inzuza.com or through our contact form. We aim to respond within 24 hours.
Q: Will there be more cities added to the Beyond Borders collection?
A: We are always working on new designs! Sign up for our newsletter to stay updated on future releases.